Shipping Policy

Orders are processed within 3-5 business days.

Orders are shipped with USPS Priority Mail or First Class with an estimated shipping time of 2-7 business days.  

We recommend viewing tracking information once received for up to date information and to be informed of delivery timeframes, updates, etc.  

We offer free shipping on orders of $100 or more, which is calculated after any discounts have been applied and before applicable taxes. 

The Phoenix Shop LLC is not responsible for lost or stolen packages.

If the contents of your package arrive damaged, please e-mail  

Please note, shipping times are an estimate provided by USPS.  There are times when shipping times may be affected, such as holidays, peak times, and high volume.  We will attempt to update you on the checkout page if shipping times appear longer than usual.  

The Phoenix Shop LLC does not refund shipping charges.  

We offer Domestic shipping only and do not ship internationally at this time.